Avodah Dynamics Privacy Policy

This Privacy Policy outlines how avodahdynamics.com (referred to as "the Site" or "we") handles your Personal Information when you visit or make a purchase. It details the methods of collection, the purposes for which it is used, and how it may be disclosed to third parties.

Contact

Should you have further inquiries after reviewing this policy, require additional details concerning our privacy practices, or wish to file a complaint, please reach out to us via email at info@avodahdynamics.com.

Collecting Personal Information

When you engage with the Site, we gather specific data about your device, your interaction with the Site, and the information necessary to facilitate your purchases. We may also collect supplementary information if you contact us for customer support. Within this Privacy Policy, "Personal Information" refers to any data pertaining to an identifiable individual, including the details listed below. This collection is essential for delivering our services and enhancing your experience.

Device Information

• Purpose of collection: To ensure the Site loads correctly and efficiently for you, and to analyze Site usage to continually optimize our services. This data helps us understand how our audience interacts with our content, including any christian music or educational materials offered.
• Source of collection: This information is automatically gathered when you access our Site through various technologies such as cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: Shared with our primary processor, Shopify, and other analytics providers to support operational efficiency and service improvement.
• Personal Information collected: Includes your web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and your overall interaction patterns with the Site.

Order Information

• Purpose of collection: To fulfill our contractual obligations by providing you with products or services, processing your payment information securely, arranging for shipping, delivering invoices and/or order confirmations, communicating effectively with you, screening orders for potential risk or fraud, and, based on your preferences, offering information or advertising related to our products and services. This ensures a seamless and secure transaction experience.
• Source of collection: Directly collected from you during the purchase process.
• Disclosure for a business purpose: Shared with our processor Shopify and trusted payment processing partners to complete your transactions.
• Personal Information collected: Your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

Customer Support Information

• Purpose of collection: To provide comprehensive and effective customer support, addressing your queries and resolving any issues you may encounter.
• Source of collection: Collected directly from you during your interactions with our support team.
• Disclosure for a business purpose: Shared with relevant customer support service providers as necessary to facilitate assistance.
• Personal Information collected: Your name, email address, phone number, and any other information you provide within your support communications.

Minors

The Site is specifically designed for individuals aged 18 and above. We do not knowingly collect Personal Information from children. If you are a parent or guardian and suspect that your child has provided us with Personal Information, please contact us at the email address provided above to request its deletion.

Sharing Personal Information

We share your Personal Information with various service providers to facilitate the delivery of our services and to fulfill our contractual agreements with you, as previously detailed. This includes:

• Our use of Shopify to operate our online store. Further information on how Shopify processes your Personal Information can be found here: https://www.shopify.com/legal/privacy.
• We may disclose your Personal Information when necessary to comply with applicable laws and regulations, respond to legal requests such as subpoenas or search warrants, or to safeguard our rights.
• We utilize email marketing platforms to disseminate information about our coaching programs, events, and faith-based content to our community.

Behavioural Advertising

As mentioned, we utilize your Personal Information to present you with targeted advertisements or marketing communications that we believe may be relevant to your interests, including content related to christian music or inspirational resources. For example:

• We employ Google Analytics to gain insights into how our customers engage with the Site. You can learn more about Google's use of your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You also have the option to opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share data regarding your Site usage, purchases, and interactions with our ads on other websites with our advertising partners. This information is shared directly and, in some instances, through cookies or similar technologies, to deliver more personalized advertising experiences.

For a deeper understanding of how targeted advertising functions, please consult the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following platforms:

• FACEBOOK: https://www.facebook.com/settings/?tab=ads
• GOOGLE: https://www.google.com/settings/ads/anonymous
• BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.

Using Personal Information

We utilize your Personal Information to deliver our comprehensive range of services. This encompasses presenting products for sale, securely processing payments, managing the shipping and fulfillment of your orders, providing specialized coaching and educational services, and keeping you informed about new products, services, and exclusive offers from Avodah Dynamics.

Lawful Basis

For residents of the European Economic Area ("EEA"), under the General Data Protection Regulation ("GDPR"), we process your personal information based on the following legitimate grounds:

• Your explicit consent;
• The necessity for the performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, provided these do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will securely retain your Personal Information within our records. This retention continues unless and until you formally request the erasure of this information. For comprehensive details concerning your right of erasure, please refer to the 'Your rights' section below.

Automatic Decision-Making

If you are an EEA resident, you possess the right to object to processing that relies solely on automated decision-making, including profiling, particularly when such decisions produce legal effects concerning you or significantly impact you.

Avodah Dynamics does not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor, Shopify, employs limited automated decision-making to detect and prevent fraud. These automated processes do not result in legal or significantly impactful effects on you.

Services incorporating elements of automated decision-making include:

• Temporary blacklisting of IP addresses associated with repeated failed transactions, which typically persists for a brief period of hours.
• Temporary blacklisting of credit cards linked to blacklisted IP addresses, with this blacklist generally lasting for a few days.

Your Rights

GDPR

For residents of the EEA, you are entitled to access the Personal Information we maintain about you, to request its portability to a new service, and to ask for your Personal Information to be corrected, updated, or erased. To exercise these rights, please contact us using the information provided above.

Your Personal Information will initially be processed in Ireland, followed by transfers outside of Europe for storage and further processing, including to Canada and the United States. For additional information on how these data transfers comply with the GDPR, please refer to Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a California resident, you have the right to access the Personal Information we hold about you (known as the 'Right to Know'), to transfer it to a new service, and to request that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us using the contact details provided above.

Should you wish to designate an authorized agent to submit these requests on your behalf, kindly contact us at the address provided previously.

Cookies

A cookie is a small piece of data downloaded to your computer or device when you visit our Site. We utilize various types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies significantly enhance your browsing experience by enabling the website to recall your actions and preferences, such as login details and region selection. This eliminates the need for you to re-enter this information on subsequent visits or when navigating between pages. Additionally, cookies offer valuable insights into how users interact with the website, indicating whether they are first-time visitors or frequent users.

We employ the following cookies to optimize your experience on our Site and to effectively deliver our services.

Cookies Necessary for the Functioning of the Store

Reporting and Analytics

The duration a cookie remains on your computer or mobile device depends on its classification as a "persistent" or "session" cookie. Session cookies are temporary and expire once you conclude your browsing session, while persistent cookies remain until they expire or are manually deleted. The majority of the cookies we use are persistent, expiring typically between 30 minutes and two years from the date they are downloaded to your device.

You possess various methods to control and manage cookies. It is important to note that removing or blocking cookies may negatively impact your user experience, potentially limiting full accessibility to certain sections of our website.

Most web browsers are configured to automatically accept cookies; however, you retain the ability to choose whether or not to accept them through your browser's controls, typically located in the "Tools" or "Preferences" menu. For detailed instructions on modifying your browser settings or on blocking, managing, or filtering cookies, please refer to your browser's help file or external resources such as: www.allaboutcookies.org.

Additionally, please be aware that blocking cookies may not entirely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or opt out of specific uses of your information by these entities, kindly follow the instructions provided in the "Behavioural Advertising" section above.

Do Not Track

Please be advised that due to the absence of a standardized industry understanding regarding responses to "Do Not Track" signals, we currently do not modify our data collection and usage practices upon detecting such a signal from your browser.

Changes

This Privacy Policy may be periodically updated to reflect changes in our operational practices, or for other pertinent legal or regulatory reasons. We encourage you to review it regularly.

Complaints

As previously stated, should you wish to file a complaint, please contact us via email or postal mail using the details provided in the "Contact" section above.

If you find our response to your complaint unsatisfactory, you maintain the right to lodge your complaint with the relevant data protection authority. You may contact your local data protection authority, or our supervisory authority, directly via this link: https://ico.org.uk/make-a-complaint/

Last updated: October 26, 2025