AVODAH DYNAMICS SHIPPING POLICY

Effective Date: October 26, 2025
Company: Avodah Dynamics
Website: https://avodahdynamics.com

1. OVERVIEW

This Shipping Policy ("Policy") governs the shipment of physical products ordered from Avodah Dynamics ("Company," "we," "us," or "our") through our website or authorized channels. By placing an order, you ("Customer," "you," or "your") agree to the terms outlined in this Policy.

2. PROCESSING TIME

2.1 Order Processing

• Standard processing time: 1-3 business days
• Custom or personalized items: 3-5 business days
• Pre-order items: Processing begins upon product availability
• Business days exclude weekends and federal holidays

2.2 Order Confirmation

Orders are processed upon receipt of payment confirmation and successful fraud verification. You will receive an email confirmation with order details and tracking information once your order ships.

3. SHIPPING METHODS AND TIMEFRAMES

3.1 Domestic Shipping (United States)

Standard Shipping:

• Delivery Time: 5-7 business days
• Cost: $4.99 (Free shipping on orders over $75)

Expedited Shipping:

• Delivery Time: 2-3 business days
• Cost: $9.99

Express Shipping:

• Delivery Time: 1-2 business days
• Cost: $19.99

3.2 International Shipping

Available Countries: Canada, United Kingdom, Australia

• Delivery Time: 7-14 business days
• Cost: Calculated at checkout based on destination and weight
• Customers are responsible for customs duties, taxes, and fees

4. SHIPPING COSTS

4.1 Domestic Orders

• Orders under $75: Shipping fees apply as listed above
• Orders $75 and above: Free standard shipping
• Alaska and Hawaii: Additional $5 surcharge applies to all shipping methods

4.2 International Orders

• Shipping costs calculated based on destination, weight, and dimensions
• Customs fees, duties, and taxes are the customer's responsibility
• We are not responsible for packages held by customs

5. DELIVERY

5.1 Delivery Address

• Ensure shipping address is accurate and complete
• We are not responsible for packages delivered to incorrect addresses due to customer error
• Address changes must be requested within 2 hours of order placement

5.2 Delivery Attempts

• Carriers typically attempt delivery 2-3 times
• Packages not collected within carrier timeframes will be returned to sender
• Reshipment fees may apply for returned packages due to non-collection

6. TRACKING AND NOTIFICATIONS

6.1 Tracking Information

• Tracking numbers provided via email once order ships
• Track packages through carrier websites or our order tracking system
• Delivery notifications available through carrier services

6.2 Delivery Issues

Contact us immediately if:

• Package shows delivered but not received
• Package appears damaged upon delivery
• Tracking shows no movement for extended periods

7. DAMAGED OR LOST PACKAGES

7.1 Damaged Items

• Report damaged items within 48 hours of delivery
• Provide photos of damaged packaging and items
• Replacement or refund will be processed upon verification

7.2 Lost Packages

• Packages confirmed lost by carrier will be replaced or refunded
• Wait period required based on carrier investigation timelines
• File claims within 30 days of expected delivery date

8. RESTRICTIONS

8.1 Shipping Limitations

We do not ship to:

• P.O. Box addresses for expedited or express shipping
• Military APO/FPO addresses (contact us for special arrangements)
• Territories or regions under shipping embargos

8.2 Product Restrictions

Certain products may have shipping restrictions based on:

• Size or weight limitations
• International shipping regulations
• Carrier-specific restrictions

9. HOLIDAYS AND DELAYS

9.1 Holiday Shipping

• Processing and delivery times may be extended during holiday periods
• Holiday shipping deadlines will be posted on our website
• Expedited shipping recommended for time-sensitive orders

9.2 Force Majeure

We are not liable for shipping delays caused by:

• Weather conditions
• Natural disasters
• Carrier disruptions
• Government regulations or restrictions

10. RETURNS AND EXCHANGES

10.1 Return Shipping

• Customers responsible for return shipping costs unless item is defective
• Return shipping labels may be provided for defective items
• Use trackable shipping methods for returns

10.2 International Returns

• International customers bear full cost of returns
• Items must comply with customs regulations for return shipment
• Processing times may be extended for international returns

11. CONTACT INFORMATION

For shipping inquiries, contact:

• Email: support@avodahdynamics.com
• Response time: 24-48 hours during business days
• Include order number and detailed description of issue

12. POLICY UPDATES

This Shipping Policy may be updated periodically. Changes will be posted on our website with the updated effective date. Continued use of our services after changes constitutes acceptance of the updated Policy.

13. LIMITATION OF LIABILITY

Our liability for shipping issues is limited to the replacement of lost or damaged items or refund of purchase price. We are not liable for consequential, indirect, or incidental damages arising from shipping delays or issues.

This Shipping Policy is governed by the laws of the state in which Avodah Dynamics is incorporated and constitutes part of our Terms of Service.